Training And Development

When you join Cartrefi Cymru, you will receive a thorough induction training programme in all the core skills you might need, and this is followed up with on-going in-service training, and support to achieve a relevant qualification.

For Support Workers the relevant qualification would be an QCF level 2 or 3 in Health and Social Care. Managers would pursue a higher level QCF or similar, and our specialist office-based staff would be helped to pursue an appropriate professional qualification.

We support any staff who need to use a computer for their work to acquire an ECDL certificate.

We have also recently become a Basic Skills course provider in order to assist any of our staff who need help with numeracy or literacy.

Our Staff Development Centre is accredited with City and Guilds and regularly received excellent inspection reports.

Throughout every year we run a comprehensive training programme covering a wide range of relevant topics. We also run our own staff conferences filled with interesting workshops and presentations.

We are genuinely committed to staff development. It's a fact that most of our operational managers began their careers with Cartrefi Cymru as Support Workers, and a number of office-based managers also started with us at a non management level. And this isn't just chest-beating on our behalf. In a multi agency staff satisfaction survey, carried out by AF Associates, 2005, we scored highest in both Staff Development and Staff Communication, and scored second highest in Management Style.