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title: Refund Policy
---

# Refund Policy

[![Contact us here](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/139674417/interactive-112044143350.png) ](https://www.cartrefi.coop/hs/cta/wi/redirect?encryptedPayload=AVxigLIIGpHW7aUn%2BlZFu%2F7lAdbN66CmB158ouLPAF9T9pNGPcVEqt0Jl%2BC9i2moMWVrKMThuvJewAk3NjOeT0pKz%2FqfSHy8svyrJKB1CXghY%2F6CSfeoWnYsNM1jOj1KqkY7rjpKRUGN%2FUCqWTc1HO3h%2FrpbsvKc69%2BRRPiMYXU2I%2FS5rdXES%2BqaGg%3D%3D&webInteractiveContentId=112044143350&portalId=139674417&hsLang=en)

If you think you have made a donation by error, this will be refunded, subject to notification within three weeks of the error. Please contact our Finance section on 02920 642250 or email [finance.enquiries@cartrefi.coop](mailto:finance.enquiries@cartrefi.coop).