Our Commitment   



We want the best people, with the best skills and values to work for Cartrefi, and hopefully to stay for a long time and develop a successful career with us.

We are therefore committed to giving all employees the following:

  • A full induction into their role
  • Regular supervision and support
  • On-going training and professional development
  • Support to achieve the required qualification for their role
  • Excellent career opportunities (most of our managers at every level, including CEO, started as support workers)
  • Fully legal wages, including compliance with case law such as Sleep In payments
  • Company sick pay above the statutory minimum
  • Fully legal terms and conditions, including opportunities for Flexible Working
  • Payment for travel in work (such as between Home Care calls)
  • Payment for attending training
  • Company pension scheme above the statutory minimum (3% instead of 2%)
  • Holiday entitlement of 25 days plus 8 public holidays (increasing after 5 years)
  • Double pay enhancement for some public holidays
  • £60 per duty for a sleeping in shift
  • Generous mileage payments
  • Employee benefits scheme offering shopping discounts, technology and cycle to work schemes
  • Company mobile phone
  • Payment of Social Care Wales registration fees
  • Positive company ethos and policies:
    • dignity at work
    • diversity
    • health and safety
    • bilingualism
    • physical and mental well-being
  • Free independent staff helpline                   


  • The opportunity to become a Cartrefi Co-op member with full voting rights
  • The opportunity to stand for election onto our Council of Member Representatives